Our terms, clear and up front

Who this offer is for

Businesses only: companies and sole traders ordering a site for their trade. The offer is not for consumers.

Your site in 48 hours

You give us your business name. We find the rest, and within 48 hours of starting we send you a link to the finished site.

We take no deposit. You pay nothing before you have seen the site.

If you don't like it

You say no, we take the site down, and you owe us nothing.

If you like it

We send you a proforma invoice for €890 and you pay it by bank transfer.

Once you have paid, you have seven days for one round of changes.

What the build includes

The build is a one-off fee of €890.

All the pages your business needs, the copy, editing your photos, a map and contact buttons, a layout made for phones, search optimisation, and one round of changes in the first seven days.

The site is in English only. A second language is not included and is quoted separately.

What the build does not include

The package is a website that presents your business. It does not include user login, a forum or comments, bookings with a calendar, an online shop or payments, moving a large archive of content (an old forum, hundreds of articles), connecting to other systems, or a panel for editing the site yourself. If you need any of these, we'll quote for them separately before we start.

After the build, you choose one of two

Maintenance: €45 a month or €450 a year. Hosting, domain and SSL. We check the site is up, day and night. Two changes a month at no extra charge. Support whenever you call.

Hosting and domain only: €99 a year. Hosting, domain and SSL, and our guarantee that the site works. Changes are billed separately, at €40 per change.

If you cancel maintenance or hosting

The site stays up until the end of the period you have paid for. You take the domain and a copy of the site with you.

Within 14 days of the end of that period, we export the site and transfer the domain to you. The same applies if you do not pay for maintenance or hosting, and the 14 days then run from the date the payment was due.

If you want to leave before the period ends, we export the site and transfer the domain within 14 days of your request, and we refund a pro rata share of prepaid maintenance for the whole months you have not used.

Refunds

Once you have paid for the site and kept it, the build fee is not refunded.

Prepaid maintenance is refunded pro rata if you leave before the period ends, as the previous section says.

Defects in the site

We fix defects in the delivered site free of charge for 30 days after delivery. Delivery is the day the site goes live on your domain.

A defect is something that does not work as we delivered it, such as a broken link or button. New content and changes you want are changes, under the terms of your plan.

Our guarantee that the site works means we keep the site online while your plan is paid.

What is yours

The domain: we register it in your name and only manage it for you. Your photos stay yours.

Once you have paid for the build, the copyright in the copy and design of the site passes to you, and you get a perpetual licence to the code. You can change the code and give it to another developer or host.

We keep our reusable components, the parts of the code we also use on other sites. Your licence covers them.

The fonts on the site are under the SIL Open Font License, unless you give us your own. You can use images we generate with software on the site and elsewhere, but they are not exclusively yours and copyright may not exist in them.

The site runs on our Cloudflare account while you pay for maintenance or hosting.

When we register the domain, you are the registrant at Loopia, and our email is the admin contact until we hand the domain over. A domain you already have stays where it is.

What you send us

You warrant that you own the copy, photos, logo and anything else you send us, or have the right to use them.

Limit of liability

Our total liability to you is limited to the price you paid us.

This limit does not apply to harm we cause on purpose or through gross negligence.

Law and courts

The law of the Republic of Serbia applies to these terms. The courts in Belgrade have jurisdiction over any dispute.

Questions

Email kontakt@potpisstudio.rs or call us on +381 65 317 86 40.